30-day refund. No questions asked.
Every Preyio pack comes with a full 30-day refund. If we don't save you money, or you just change your mind, send one email. We refund every cent. No forms, no hold music, no clauses.
Window
30 days from purchase
Starts the day you check out.
Amount
100% of what you paid
Back to your original card or PayPal, usually in 5 business days.
Eligibility
Every paid pack
City, Family, Explorer. The free tier is free.
A few honest details
- No usage cap. Already got a drop alert? You can still ask for a refund inside 30 days. We trust you.
- After 30 days. Packs are non-refundable, but slots stay valid for 12 months. Something feels off? Write us anyway.
- Chargebacks. Ask us first. One email beats a chargeback. We always make it right.
- Payment processor. All payments go through Paddle. Refunds return to the same card or PayPal.