Privacy Policy
Preyio is committed to protecting your privacy.
Last updated: April 2026
Compliant with GDPR and applicable privacy regulations
1. Introduction & Data Controller
Preyio is the controller of the personal information collected. Privacy contact: team@preyio.com
2. Information We Collect
A. Information you provide directly:
- • Name and email (registration)
- • Hotel booking details: hotel name, dates, price, currency
- • Uploaded files (PDF, images, Excel)
B. Information collected automatically:
- • IP address
- • Browser type and device
- • Pages visited and session duration
- • Usage events (analytics tools)
- • Technical cookies for authentication
C. Information we do not collect:
- • Payment details (managed by Paddle)
- • Passwords in plain text
- • GPS location
3. How We Use Your Information
Email→Sending price alerts (basis: consent + contract)
Booking details→Price tracking (basis: contract)
IP + browser→Security and fraud prevention (basis: legitimate interest)
Analytics→Service improvement (basis: consent)
4. Third Parties
Cloud service providersData storage and website hostingEU / US
Email serviceSending alerts and updatesUS
Price search enginesHotel price comparisonEU / US
Analytics serviceUsage analysis and service improvementEU
PaddlePayment processingUK/EU
Cross-border data transfer: all providers are GDPR-compliant or meet equivalent standards. Use of the service constitutes consent.
5. Data Storage & Deletion
User accountUntil deleted by the user
Bookings & prices24 months
System logs90 days
Uploaded files30 days after processing
Analytics events12 months
After account closure — all data is deleted within 30 days.
6. Your Rights
1.Access— Receive a copy of your data
2.Rectification— Correct inaccurate data
3.Erasure— Request deletion of all your data
4.Portability— Receive your data in a machine-readable format
5.Restriction— Restrict how your data is used
6.Withdraw consent— At any time
To exercise your rights: team@preyio.com — we respond within 30 days.
7. Cookies
Essential — authentication and securityCannot be disabled
Analytics — service improvementCan be disabled
Manage via browser settings.
8. Data Security
- • SSL encryption on all communication
- • Encrypted passwords
- • Minimal access permissions
- • Encrypted backups
Data breach: we will notify affected users and authorities within 72 hours.
9. Children
The service is not intended for children under the age of 18.
10. Changes
Material changes will be communicated by email 30 days in advance.
11. Contact & Complaints
You have the right to lodge a complaint with your local data protection authority.